Coming soon · The early-access list is forming now

Care Sentinel AI

The guardian platform for connected care.

Care Sentinel AI runs the entire operation of a healthcare organization from one secure, HIPAA-grade system — billing, claims, appeals, coding, patient charts, EHR, accounting, banking, inventory, purchasing, shipping, your sales force, your website, and unlimited reporting. Every part of it, driven by AI — and every part of it customizable until the system is truly your own. One login. One source of truth.

Built by Sentinel Media Inc. · Already running real production workloads · The healthcare platform in the Sentinel family.

HIPAA-grade at every layer EDI 837P / 835 Clearinghouse-integrated Web & secure mobile app Multi-tenant & fully audited Zero-retention AI (BAA-backed)

Your business runs on a graveyard of disconnected tools.

A billing system here. A clearinghouse portal there. Separate software for accounting, inventory, purchasing, and shipping. A CRM nobody updates. A website you can't touch without a developer. A phone line that goes to voicemail.

None of them talk to each other. So your team re-keys the same data five times, claims get denied on preventable errors, money leaks through the cracks, and no one can answer a simple question — how is the business actually doing right now? — without stitching together six exports.

You're not paying for software. You're paying for the seams between it.

Billing / RCM vendor
Clearinghouse portal
Accounting software
Bank & reconciliation tools
Inventory spreadsheet
Purchasing / ordering system
Shipping / fulfillment tool
CRM for the sales team
Website builder + developer
Appeals done by hand
Reporting in spreadsheets
A phone that goes unanswered

Replace all of it with a single, secure system.

Care Sentinel AI is one login, one database, one source of truth for the entire back office of a healthcare organization — with AI doing the heavy lifting across every module, and every action written to an immutable audit trail.

1Platform & login
15+Unified modules
Custom reports
100%Audited · HIPAA-grade

Five reasons providers switch and never look back.

Secure by design

HIPAA enforced at every layer — row-level security, PHI redaction, per-tenant encryption, immutable audit logs, MFA, mutual-TLS, biometric mobile re-auth. Security is the brand.

AI end to end

AI reads documents, validates clean claims, drafts appeals, answers the phone, surfaces analytics, and automates the busywork across every module — not a bolt-on, the backbone.

One unified suite

Billing, claims, appeals, coding, charts, accounting, inventory, purchasing, shipping, sales, website, and reporting — in a single system, not a dozen vendors.

Connected hub

One platform linking patients, providers, and partners — interoperable with clearinghouses, payers, and EHRs via standard EDI, on web and a secure mobile app.

Priced to win

Built to cost less than the stack of vendors it replaces — so it pays for itself instead of adding another line to the budget.

Every module a healthcare organization needs — in one place.

Deep, purpose-built modules that share one database and one security model. What's live in production today vs. what's coming as the suite completes:

Revenue cycle

Billing & RCM Live

The full revenue cycle, automated from charge to cash.

  • Clean-claim validation before submission
  • EDI 837P professional-claim generation
  • Charge capture and fee-schedule logic
  • Patient statements and balances
  • Aging, follow-up, and worklists

Claims management Live

Submit, track, and reconcile every claim end to end.

  • Direct clearinghouse integration
  • Real-time status and rejections
  • Payer-rule scrubbing
  • Batch and single submission

Remittance & EOB Live

Every payment matched back to the claim, automatically.

  • EDI 835 parsing at claim and line level
  • Auto-posting and reconciliation
  • Underpayment and variance detection
  • Denial reason capture

Appeals & denials Live

AI turns denials back into revenue.

  • AI-drafted appeal letters grounded in payer policy
  • Denial analytics — see exactly where money leaks
  • Deadline tracking and follow-up
  • Nothing marked "non-appealable"

Coding & document AI Live

AI reads the paperwork so your team doesn't have to.

  • Extraction from scanned referrals and documents
  • Coding assistance toward clean claims
  • Structured data from unstructured intake

Reporting & dashboards Live

Web dashboards across the whole revenue cycle — and far beyond (see below).

  • Real-time KPIs and trends
  • Drill-down to the transaction
  • Export anywhere
Clinical & records

Patient charts Coming

Patient records and documentation, connected to billing and claims — no re-entry.

  • Unified patient record
  • Documents, history, and status in one view

EHR interoperability Live

Interoperable with the systems you already run.

  • Standard EDI with clearinghouses and payers
  • Adapters into existing billing/inventory systems
  • Connect, don't rip-and-replace
Money & operations

Accounting & banking Coming

A proprietary accounting system built into the platform — your books and your bank, with no separate software.

  • General ledger, AP, AR
  • Bank feeds and reconciliation
  • Double-entry, audit-ready
  • Revenue tied straight to claims

Inventory management Coming

Know what you have, where it is, and when to reorder — automatically.

  • Real-time stock levels
  • Reorder points and alerts
  • Lot / serial tracking
  • Tied to purchasing and shipping

Purchasing & procurement Coming

Manage every vendor, PO, and cost from one place.

  • Purchase orders and approvals
  • Vendor and price management
  • Receiving into inventory
  • Spend visibility in real time

Shipping & fulfillment Coming

From order to doorstep, tracked against inventory and cost.

  • Label generation and tracking
  • Order-to-ship workflows
  • Fulfillment tied to stock levels
Growth & front office

Sales force management Coming

Run your reps, referral sources, and pipeline inside the same system that bills the work.

  • Referral-source and rep tracking
  • Pipeline, tasks, and follow-ups
  • Commissions tied to collected revenue
  • Territory and performance views

Website management Coming

Publish and manage your public site and patient portal without a developer on call.

  • Edit content and pages in-platform
  • Intake and lead forms wired to your pipeline
  • One brand, one system

AI patient management & receptionist Coming

The front office, handled. AI patient management plus an AI receptionist that answers, schedules, and follows up by voice.

  • Inbound + outbound voice automation
  • Scheduling and reminders
  • Never a missed call

Ask the business anything. Get the answer in seconds.

Because every module writes to one database, you can report on anything — with no limits, no per-report fees, and no exporting to six spreadsheets. Build any view across billing, claims, denials, accounting, inventory, purchasing, shipping, and sales, and watch it update in real time.

Unlimited custom reports
Real-time live dashboards
Cross-module analytics
Drill down to any transaction
Scheduled & automated exports
Role-based report access
Denial & leakage analysis
Cash-flow & A/R aging
Sales & referral performance
Inventory & purchasing spend
Per-payer, per-provider, per-location
Board-ready financials

One question, one platform

"How much did we collect this month, by payer, minus the cost of the inventory we shipped, after commissions — and which denials are still open?"

Reports, no limit
1Source of truth
Real-timeAlways current
EveryModule included

Run the whole business — not just the billing.

Care Sentinel AI isn't only a revenue-cycle tool. It's the operating system for the entire organization: the website, the sales team, and the purchasing — managed from the same place you bill, code, and report.

Manage your website

Update the public site and patient portal, capture leads, and route them straight into your pipeline — no developer, no separate platform.

  • In-platform page & content editing
  • Intake / lead forms wired to sales
  • One brand across the whole system

Manage your sales force

Track reps and referral sources, run the pipeline, and pay commissions off collected revenue — because sales and billing finally live in one system.

  • Rep, referral & territory tracking
  • Pipeline, tasks & follow-ups
  • Commission accrual tied to cash

Manage your purchasing

Every PO, vendor, and cost in one place — flowing straight into inventory, shipping, and the books, with real-time spend visibility.

  • Purchase orders & approvals
  • Vendor & price management
  • Receiving into inventory & accounting

As comprehensive as it is, it's still built around you.

Most platforms make you conform to them. Care Sentinel AI does the opposite. Any custom application, workflow, rule, or idiosyncrasy your organization runs on can be built directly into your instance — so you don't get software you merely use, you get a system that is genuinely yours.

Custom applications

Need a tool that doesn't exist anywhere else? We build it — a bespoke application or module engineered for your exact workflow, native to the platform.

  • Purpose-built modules
  • Workflows unique to you
  • Your process, enforced by the system

Your rules, your data

Your fields, your logic, your data model. The idiosyncrasies that make your organization run become native features — not workarounds.

  • Custom fields & objects
  • Business rules & automations
  • Validation done your way

Custom reports & dashboards

Beyond unlimited — purpose-built reports and dashboards designed for exactly how you measure the business.

  • Bespoke KPIs
  • Tailored dashboards
  • The metrics you actually use

Custom integrations

Connect anything you already run — a legacy system, a niche vendor, a partner API — into one platform.

  • Legacy adapters
  • Partner & vendor APIs
  • One connected hub

White-label & isolated

Your brand, your isolated instance. Multi-tenant architecture keeps your organization's system, data, and customizations entirely your own.

  • Your branding
  • Fully isolated tenant
  • Your customizations, yours alone

Built fast by the team behind it

The team that built the platform builds your custom work — in record time, priced to fit. No third-party integrator, no waiting quarters.

  • In-house development
  • Record turnaround
  • One accountable team

A comprehensive platform is table stakes. A comprehensive platform that becomes proprietary to your organization — an operational edge no competitor can buy off a shelf — is what makes Care Sentinel AI different.

Security isn't a feature. It's the foundation.

For hospitals and surgery centers, security and interoperability decide the deal. Care Sentinel AI is HIPAA-grade from the database up — the single biggest reason enterprise buyers trust it with PHI.

Row-level security

Every provider org isolated at the database, deny-by-default.

PHI redaction

Deny-by-default redaction of protected health information in every log.

Immutable audit logs

Append-only trails record who touched what, and when — permanently.

Per-tenant encryption

KMS-managed keys per tenant; Argon2 password hashing and MFA.

TLS 1.3 + mTLS

Encrypted in transit, with mutual TLS between internal services.

Biometric mobile re-auth

Short web sessions; the mobile app re-authenticates with biometrics.

Zero-retention AI

AI processing is BAA-backed with zero retention of patient data.

Role-based access

Granular, role-based permissions on every action across the platform.

From a single shop to a hospital system.

The same platform scales to the organization — one biller today, an enterprise tomorrow.

Primary

DME & post-op providers

Billers, RCM managers, and owners fighting denials and disconnected tools.

In production today
Practices

Physician & doctors' offices

Practice managers who want one system instead of many — with far less overhead.

Surgical

Ambulatory surgery centers

Administrators focused on clean claims, compliance, and clean audits.

Enterprise

Hospitals & health systems

CIOs, CFOs, and compliance officers — where security and interoperability decide.

One column is a headache. The other is a platform.

What you needThe stitched-together stackCare Sentinel AI
Systems to buy & log intoA dozen vendorsOne platform, one login
Where your data livesScattered across toolsOne database, one source of truth
Claims & appealsManual, error-proneAI-validated and AI-drafted
Accounting & bankingSeparate softwareBuilt in, tied to revenue
Inventory, purchasing, shippingSpreadsheets & portalsConnected, real-time
Sales force & websiteYet more toolsManaged in-platform
ReportingSix exports, glued by handUnlimited, real-time, cross-module
Security & auditOnly as strong as the weakest toolHIPAA-grade, immutable audit
Fit to your organizationYou conform to the softwareCustomized until it's proprietary to you
Total costThe sum of every subscriptionPriced below the stack it replaces

The full capability list. Yes, all of it.

Pour a coffee. This is the point where most people realize there's nothing else like it.

Billing & RCM

  • Clean-claim validation
  • EDI 837P generation
  • Charge capture
  • Fee schedules
  • Patient statements
  • A/R aging & worklists
  • Follow-up automation
  • Secondary & tertiary billing

Claims

  • Clearinghouse integration
  • Real-time status
  • Rejection handling
  • Payer-rule scrubbing
  • Batch submission
  • Resubmission workflows

Remittance

  • EDI 835 parsing
  • Claim & line-level posting
  • Auto-reconciliation
  • Underpayment detection
  • Variance flags

Appeals

  • AI-drafted letters
  • Payer-policy grounding
  • Denial analytics
  • Deadline tracking
  • Escalation routing

Coding & AI intake

  • Document extraction
  • Referral scanning
  • Coding assistance
  • Structured capture

Charts & EHR

  • Unified patient record
  • Document management
  • EHR interoperability
  • Standard EDI
  • System adapters

Accounting

  • General ledger
  • Accounts payable
  • Accounts receivable
  • Bank feeds
  • Reconciliation
  • Double-entry, audit-ready

Inventory

  • Real-time stock
  • Reorder points
  • Lot / serial tracking
  • Multi-location

Purchasing

  • Purchase orders
  • Approvals
  • Vendor management
  • Price lists
  • Receiving
  • Spend analytics

Shipping

  • Label generation
  • Tracking
  • Order-to-ship
  • Fulfillment vs. stock

Sales force

  • Rep & referral tracking
  • Pipeline management
  • Tasks & follow-ups
  • Commission accrual
  • Territory views

Website

  • Page & content editing
  • Patient portal
  • Lead / intake forms
  • Pipeline routing

Reporting

  • Unlimited custom reports
  • Live dashboards
  • Cross-module analytics
  • Drill-down
  • Scheduled exports
  • Role-based access

AI & automation

  • AI receptionist (voice)
  • Outbound automation
  • AI patient management
  • Document AI
  • Denial intelligence

Platform & mobile

  • Secure mobile app
  • Biometric re-auth
  • Multi-tenant isolation
  • White-label ready
  • Web + mobile

Security

  • Row-level security
  • PHI redaction
  • Immutable audit logs
  • Per-tenant encryption
  • MFA + Argon2
  • TLS 1.3 + mTLS
  • Zero-retention AI

Custom & proprietary

  • Custom applications
  • Bespoke modules
  • Custom fields & objects
  • Custom business rules
  • Custom reports & dashboards
  • Custom integrations
  • Legacy-system adapters
  • White-label branding
  • Isolated tenant

The things buyers ask us first.

Is this really one system, or a bundle of separate products?

One system. Every module shares a single database, a single security model, and a single login. That's the entire point — no seams to re-key data across, and one source of truth for reporting.

Is it actually built, or is this a pitch deck?

The revenue-cycle core — billing, claims, remittance, appeals, coding, document AI, reporting, the mobile app, and interoperability — is running real production workloads today. The remaining modules (accounting, inventory, purchasing, shipping, sales, website, AI receptionist) are marked "Coming" and are joining the platform as the suite completes.

How secure is it, really?

HIPAA-grade at every layer: row-level security so each org is isolated at the database, deny-by-default PHI redaction in logs, per-tenant encryption keys, immutable append-only audit logs, MFA with Argon2 hashing, TLS 1.3 with mutual TLS between services, biometric mobile re-auth, and zero-retention, BAA-backed AI processing.

Do I have to rip out my existing systems?

No. Care Sentinel AI is interoperable — it integrates with clearinghouses and payers via standard EDI, and has adapters into existing billing and inventory systems. You can connect first and consolidate over time.

What does "unlimited reporting" mean?

Because everything lives in one database, you can build any report across any module — billing, denials, accounting, inventory, purchasing, shipping, sales — with no per-report fees and no limits, updating in real time.

Who is it for?

Live today with DME and post-operative providers. Built to scale to physician practices, ambulatory surgery centers, and hospitals / health systems.

What will it cost?

It's built to cost less than the stack of separate vendors it replaces. Join the early-access list and we'll walk you through pricing for your organization.

How do I get it when it launches?

Join the early-access list below. We're building the line now so that on launch day, the people who signed up go first.

Be first when Care Sentinel AI opens.

We're forming the early-access list now. Add your organization and, when we open the doors, you go to the front of the line — with a walkthrough from the team building it.

  • Early access before general availability
  • A live look at the platform, end to end
  • How it connects to what you run today
  • Pricing built to beat your current stack